COOKIE POLICY

5Elements Services Ltd

Applicable to:

  • 5Elements

  • Mind Alchemy Institute

  • 5Elements Gifts

Version: 1.0

Effective Date: 30 June 2026

Last Reviewed: 30 June 2026

Next Scheduled Review: June 2027

1. Introduction

This Cookie Policy explains how 5Elements Services Ltd (“we”, “our”, “us”) uses cookies and similar technologies across all websites owned and operated by the company.

This Cookie Policy applies to the following trading names:

  • 5Elements

  • Mind Alchemy Institute

  • 5Elements Gifts

Each trading name has its own Privacy Notice explaining how personal information is collected and processed in relation to its specific products and services.

This Cookie Policy explains how cookies and similar technologies are used across our websites.

We use cookies in accordance with:

  • the UK General Data Protection Regulation (UK GDPR);

  • the Data Protection Act 2018;

  • the Data (Use and Access) Act 2025;

  • the Privacy and Electronic Communications (EC Directive) Regulations 2003 (PECR); and

  • where applicable, the EU General Data Protection Regulation (EU GDPR).

2. What Are Cookies?

Cookies are small text files placed on your computer, tablet or mobile device when you visit a website.

Cookies help websites to:

  • function correctly;

  • improve security;

  • remember your preferences;

  • enable online bookings and purchases;

  • process secure payments;

  • improve website performance; and

  • enhance your browsing experience.

Some cookies may collect information that constitutes personal data under applicable data protection legislation.

3. Why We Use Cookies

We use cookies to:

  • ensure our websites function correctly;

  • maintain website security;

  • remember your preferences;

  • enable online appointment bookings;

  • facilitate secure online purchases;

  • process secure payments;

  • improve website performance;

  • understand how visitors use our websites (where analytics are enabled);

  • comply with legal obligations; and

  • provide an improved user experience.

4. Types of Cookies We Use

Strictly Necessary Cookies

These cookies are essential for our websites to function correctly.

Examples include:

  • shopping basket functionality;

  • secure checkout;

  • session management;

  • website security;

  • cookie preference settings;

  • payment processing.

These cookies do not require consent under PECR.

Functional Cookies

These cookies remember choices you make to improve your browsing experience.

Examples include:

  • language preferences;

  • accessibility settings;

  • booking preferences;

  • previously entered information.

Analytics Cookies

Where analytics are enabled, these cookies help us understand:

  • website traffic;

  • visitor behaviour;

  • popular pages;

  • website performance.

Analytics cookies are only placed where you have provided your consent.

Marketing Cookies

Where marketing cookies are used, they help us measure advertising performance and provide more relevant marketing.

Marketing cookies will only be placed where you have given your consent.

5. Third-Party Providers

Our websites use trusted third-party providers who may place cookies where necessary to provide their services.

Provider

Purpose

Squarespace

Website hosting, infrastructure, website security and operation of the online shop (5Elements Gifts).

Acuity Scheduling

Online appointment booking, scheduling and client questionnaires (5Elements and Mind Alchemy Institute).

Stripe

Secure online payment processing and fraud prevention.


Where any third-party provider acts as an independent Data Controller, its processing of personal information is governed by its own Privacy Notice and Cookie Policy.

6. Managing Your Cookie Preferences

When you first visit one of our websites, you may be presented with a Cookie Banner allowing you to:

  • accept cookies;

  • reject non-essential cookies (where available); or

  • customise your cookie preferences.

Cookie banner functionality may vary depending upon the website platform being used.

You may also change your cookie preferences at any time through your browser settings or the cookie preferences available on our websites.

Please note that disabling certain cookies may affect the functionality of our websites.

7. Browser Controls

Most internet browsers allow you to:

  • view cookies;

  • delete cookies;

  • block cookies;

  • receive notifications before cookies are placed.

Please refer to your browser manufacturer’s guidance for further information.

8. Changes to this Cookie Policy

We may update this Cookie Policy from time to time to reflect changes in:

  • legislation;

  • regulatory guidance;

  • technology;

  • our service providers;

  • our websites; or

  • our business operations.

The latest version will always be published on our websites.

9. Contact Us

If you have any questions regarding this Cookie Policy or our use of cookies, please contact:

Data Controller

Nadia Maria Ochoa

Director

5Elements Services Ltd

Telephone:

0330 333 8429

Email:

info@5elementsuk.com

10. Further Information

Further information regarding cookies and your rights can be found at:

Information Commissioner’s Office (ICO)

https://ico.org.uk/

You can also find information about managing cookies by visiting your browser manufacturer’s support pages.

Document Control

Version: 1.0

Effective Date: 30 June 2026

Last Reviewed: 30 June 2026

Next Scheduled Review: June 2027

Document Owner: Nadia Maria Ochoa

Director

5Elements Services Ltd